This is what the post office told me.

Wtf

First off, using a public forum isn't the way to handle this. If everyone got on here every time USPS, UPS or Fed Ex lost something or didn't deliver something on time, well that would be a lot of the messages on this site.

The way normal people handle this is to pick up the phone and call or email direct. Maybe even a private message.

I guess you want to make some public spectacle out of this and get some attention on how Will Hanna is screwing poor Gene Terenzio Sr.

I dropped your belts off at the post office just like everyone else who ordered belts on 2/7/14.

If you notice, look at the tracking info:

DATE & TIME
STATUS OF ITEM
LOCATION
February 7, 2014 , 7:30 pm
Dispatched to Sort Facility
PASADENA, TX 77505
February 8, 2014
Electronic Shipping Info Received
February 7, 2014 , 3:33 pm
Acceptance
PASADENA, TX 77505

You don't get a package dispatched to the sort facility if you don't drop it off.

Trust me if it was laying around I would send you the damn belt. I sold out of that size belt in a matter of days so I have no reason to screw you. If you would not have bought your two belts, someone else would have, probably that same day.

Secondly, I did not get an answer from the postal service until Saturday afternoon and what they told me basically didn't amount to shit. I need to call the post office in PA to see if they got it. I am following up on that today and was going to give you an update to what I found out as soon as I did.

I'm not real happy with the postal service on this, but I have had similar issues with UPS and Fed Ex. It happens.

Anyone who has followed this site for a number of years has known that I have kicked you off twice now. Your other screen names "eli" and "tutubono."

Strike 3, you have a permanent vacation from my website.

Since you have made a public deal out of this, I will update those following this 'beltgate' saga.

Best of luck to you with your new TAFC ride. Good luck doing business in this racing community. We're a pretty tight group, and I don't have to tell them what a pain in the ass you can be, you showed them all by yourself publicly.

Nonetheless, I will make sure you either get your belt or get your money back.

 

update

Apparently there is an idiot at the Lake Ariel Post Office because I had someone there tell me it was never shipped, even though the public tracking info shows it was dispatched to the sort facility.

I called the post office in Pasadena, and they confirmed it was dropped off and dispatched to the sort facility in North Houston. There is no arrival scan at North Houston.

I was told we were going to have to "just wait" and that I would have to wait until 30 days to file an insurance claim.

I will try to get more answers tomorrow.

 

update

Just an update -

I filed an insurance claim on the package. I am waiting to hear back from USPS.

I have also given Paypal the documentation showing that I shipped the package.

I would have refunded the money by now, but since it's tied up in a Paypal claim, I will have to wait.

 

Big Winner

Looks like Gene is the big winner. PayPal gave him his money back.

I'm still fighting the Postal Service over the insurance claim.

For the record if this had been handled under normal circumstances I would have refunded his money or replaced the lost product by now.